The main reasons why toilets overflow are due to a block in the drain, a blocked vent pipe or issues with the float inside the toilet tank. Regardless of the reason, an overflowing toilet can lead to a huge mess. The good news is you can minimize damage by knowing what to do. In this post, we’ll cover what and what not to do when you encounter an overflowing toilet.
What to Do
1. Stop Water from Entering the Bowl
After putting on rubber gloves and waterproof boots, the first thing you’ll want to do is stop any more water from entering the toilet bowl. Do this by removing the lid on the toilet tank and closing the flapper valve. This is the rubber stopper that seals off water flowing into the tank and thereby the bowl.
2. Turn Off the Water
Now that you’ve stopped water from entering the toilet bowl, you’ll want to take your efforts a step further and shut off water to the toilet. The valve is usually found somewhere near the base of the toilet. Doing so will prevent any water from entering the toilet, thereby preventing more of a mess.
3. Contact Your Plumber
It’s never a good idea to troubleshoot a toilet issue that caused it to overflow. That’s where you should contact a plumber, who can correctly diagnose the issue and fix it so that it does not happen again. Depending on the severity of the overflow, you may also need to contact a restoration firm and/or your insurance agent to file a claim.
What Not to Do
1. Don’t Flush it
Don’t ever attempt to fix an overflowing toilet by flushing it, plunging it or putting chemicals down it. Doing so is only likely to make the problem worse.
2. Don’t Attempt Cleanup
While it can be tempting to clean up any damage yourself, it’s not advised. This is because the toilet water may be contaminated with sewage and other pathogens that may cause illness. That’s why you should also be wearing protective gloves and boots when you turn off the water to the toilet in the steps we mentioned above. Furthermore, if you don’t properly dry the areas of overflow, it could lead to subsequent mold growth in your property.
3. Don’t Ventilate
The smell of a toilet overflow isn’t always pleasant, but you should refrain from opening windows or doors to other rooms. That’s because the odors could spread beyond just the bathroom and could make residents in these other areas sick.
Contact us Today
For more information on what and what not to do when you encounter an overflowing toilet, contact JW Freeman today.